Privacy Policy
Your privacy is important to RIVAVIC. Information collected such as name, address, phone #, fax #, credit card information and email address during ordering process will not be shared with any third party unless it is permitted by the customer. However, we have to share information if we are required by law or requested by a law enforcement agency to provide information about a customer.

Promotions
We may use the collected information occasionally to notify you about new products, promotions, and special offers that will benefit you. If you are not interested in receiving this information, please email us at info@rivavic.com and we will eliminate your name from the mailing list.

Return Policy
Products may be returned within 15 days after the delivery date for a refund. The refund will be only for the product price excluding all other overhead charges (shipping, & handling or any other charges related to the order). There will be a 15% restocking and return handling fee on Digital cameras, microscopes and specialty furniture products. Video / Utility furniture products may be returned for product credit only with prior written authorization. There will be restocking fee of 25% the net invoice amount on all specialty furniture products. All returns must be made within 30 days of return authorization.
Refund is subject to the following conditions : 1. The product must be returned in resalable condition. 2. All packaging material must be included. 3. Packaging material must not be torn or damaged. 4. Customer will pay return shipping expenses. Note: We recommend that returns should be sent through an insured carrier. We will not be responsible for lost or damaged returns.

Free Freight Policy
Sorry at this time there is no free freight offered.